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| | Location: Home » Greyhound » All Amazon Upgrade » Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (The Morgan Kaufmann Series in Data Management Systems) | January 9, 2009 |
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| Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (The Morgan Kaufmann Series in Data Management Systems) | 
 enlarge | Author: Paul Harmon
Publisher: Morgan Kaufmann
Category: Book
List Price: $50.95
Buy New: $45.00
You Save: $5.95 (12%)
Buy New/Used from $27.00
Avg. Customer Rating:  (16 reviews)
Sales Rank: 94406
Languages: English (Original Language), English (Unknown), English (Published)
Media: Paperback
Edition: 1
Number Of Items: 1
Pages: 552
Shipping Weight (lbs): 1.9
Dimensions (in): 9.6 x 7.3 x 0.9
ISBN: 1558607587
Dewey Decimal Number: 658.406
EAN: 9781558607583
ASIN: 1558607587
Publication Date: December 18, 2002
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
accurate descriptions of XML and UML June 21, 2006
1 out of 2 found this review helpful
Harmon offers a manager's book. Explaining popular approaches like Six Sigma and Business Process Reengineering. An important chapter talks about how to model your organisation. From which you can analyse its activities, current or future, in a meaningful and systematic manner.
The Business Process Redesign and automation sections of the book can be awkward to follow. I was unable to get a good grasp of the narrative here.
The text describes XML and why this is so good for interoperability between different applications. UML is also briefly mentioned, though really only hinting at its broad applicability. In the few years that have elapsed since the book came out, both XML and UML have become widely established, and the book's take on them was accurately done.
 Un Collage que sirve como introduccion... ni mas ni menos..! March 21, 2006
1 out of 13 found this review helpful
Este libro no pretende ser practico. Solo sera util si estas introduciendote en el tema de BP Change.
Si no es asi, quiza debas buscar alguna alternativa como los libros del Dr. Sheer que estan mas focalizados en temas especificos.
Saludos.
 The Missing Link Between Process and Implementation January 27, 2006
12 out of 12 found this review helpful
I've never written a review of any kind on Amazon, but this book provided me with a call to action. Quite simply, this book has it all. From the history of scientific management, through classical systems management, through Porter value chains and process architectures, and all the way to the other end of the spectrum with CMM, ISO, Six Sigma, UML, Object-Oriented Design, and software tools for process modeling. It's all here on a high level, which is where one needs to view these concepts to make any sense on how they relate to one another horizontally and also with respect to time.
This book is thoughtful in its construction and clearly written. The diagrams, the text, the glossary, and the notes are truly meaningful as they paint a coherent story of how to evaluate and improve process architectures. I've chosen to describe this book as a sequence of stories, coherent stories that lead to a logical conclusion - a rare feat for book about business in the modern world of enterprise-wide IT systems. When I bought this book based on the reviews on Amazon, I was looking for a modern book tying together the loose ends between process and implementation of systems. I certainly got what I wanted and you will too.
 Very Mixed - promised lots, confused me October 22, 2005
6 out of 9 found this review helpful
The first part of the book - great. The rest - same old same old from the BPR school of destruction. Read the first part and drop the rest in that old data management bucket.
A good summary of different uses of BPR August 5, 2005
2 out of 4 found this review helpful
Uses the past history of BPR as a starting point and then progresses into somewhat standard phases of conducting BPR. Ends with specific chapters on various industries. Easy to read and comprehend.
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